Unified customer experience management (Unified-CXM) platform Sprinklr has appointed Amjad Al Sabbah as Group Vice President for Middle East and Africa, to drive strategic growth of Sprinklr’s platform across the regional markets. Al Sabbah brings over 20 years of experience in customer experience, business development, and driving commercial growth. AlRead More…
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, and Reddit have announced an expanded strategic partnership. The partnership spans both Reddit’s Data API as well as its Advertising API, which is now open with Sprinklr as the first official partner. Sprinklr works with many of the largestRead More…
Sprinklr has announced its continued expansion in the Middle Eastern market with the launch of a local data hosting solution for the Sprinklr platform in the Kingdom of Saudi Arabia (KSA) hosted on the Google Cloud. Customers now have the option to host data in Saudi Arabia through Sprinklr’s hostingRead More…
Sprinklr has officially announced the inauguration of its new office at Dubai Internet City, the region’s leading tech hub and part of TECOM Group PJSC, as it pursues an aggressive expansion plan in the Middle East and the Asia-Pacific and Japan (APJ) region. The new office will serve as theRead More…
Sprinklr announced the launch of its new Sprinklr Unified Partners Program. The next evolution of the Sprinklr partner program integrates several new types of partners – including independent consultants, Referral Partners and Technological Solution Brokers (TSBs), and Business Process Outsourcing (BPO) partners.Read More…
Sprinklr has announced the launch of Sprinklr AI+. A new AI-everywhere offering that unifies proprietary AI from Sprinklr with OpenAI’s generative AI, Sprinklr AI+ brings generative AI to customer experience with a commitment to enterprise-level governance, security, and data privacy.Read More…
Sprinklr has announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its ‘Advanced’ Plan.”Read More…
Sprinklr has announced that Aramex is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service in line. Aramex will be using Sprinklr’s AI chatbots in four languages to automate responses to common inquiries while driving positive customer experiences at a lower cost than liveRead More…
In the last year, the unified customer experience management (Unified-CXM) platform for modern enterprises roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth Sprinklr has announced its expanded presence in the Middle East with a data hosting solution in the UAE,Read More…
Merkle has today announced they are partnering with Sprinklr in the Middle East and North Africa, to improve digital customer experiences across the region. The partnership combines world-class creative talent and category-defining technology to help organizations develop breakthrough digital marketing,Read More…
